Common queries answered
Frequently asked Questions
Processing time is typically 1-3 business days, and shipping time varies based on your location. Domestic orders usually arrive within 3-7 business days, while international orders may take 7-21 business days.
You can create an account by clicking on the “My account” button at the top or bottom of our website. Simply provide your email address, create a password, and follow the instructions to complete your registration.
To change your shipping address, log in to your account and update your address in the “Shipping Address” section. If you have already placed an order, please contact our customer support as soon as possible to update the shipping details before your order is processed.
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also log in to your account and check the “Order History” section for real-time updates. It is also possible to check it on our shipping and tracking page to follow your shipment.
No, we do not store your credit card details. All payments are processed through a secure and encrypted payment gateway to ensure your financial information remains protected.
We ship to most countries worldwide! You can check the list of available shipping destinations at checkout. If your country is not listed, please contact our customer support team for assistance.
In most cases, all items in your order will be shipped together in a single package. However, if your order contains multiple items that are shipped from different locations, they may arrive in separate packages.
